Commonly Asked Questions

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Most Frequent Questions

We like to do things differently. You’ll be able to find answers to questions that you genuinely want to know.

Hosting & Domain Questions

Yes. Hosting is like renting space on the internet. You’ll need to buy hosting otherwise people won’t be able to access your website.

Hosting usually costs less than £100 per year. It can cost a lot more depending on your requirements. Hosting prices usually increase the more website visitors you have.

If we build your website, we will usually host it for you and you don’t need to do anything. We pay the hosting fee for the first year and we’ll send you an invoice once a year thereafter. Alternatively, you can host the website elsewhere and manage it yourself. It’s completely up to you.

Of course. You’re buying a website from us. It’s the least we can do. As long as it’s available for purchase, we’ll buy it for you and pay for the first year. We’ll send you an annual invoice for the renewal along with the hosting fees.

Obviously, if the domain name costs more than the average of $10-$20, then we’d have to discuss this with you!

You will own the domain. We will register the domain in your name and address and it belongs to you. This means you have ultimate control over it.

Avail FREE Quotes

If you have any questions you’d like us to answer that aren’t already covered?

    Our website packages usually range from $499 – $4999. However it really depends on what kind of website you need. We recently wrote a full guide on how much it costs for a website to give you an idea of the different options available.

    It takes approximately 2-10 weeks to build a website from start to finish, providing we have all the information from you. Our full web design process is broken down here. Generally speaking, the website will only take a long time if we are still waiting for text and images from yourself.

    It really depends on what type of website you want. We’ll be able to discuss this on our discovery call before we start working together. Depending on which package we agree on we could need…

    • Images of you and your team
    • Images of your workplace
    • Content for the website e.g. text, PDFs etc
    • Staff Profiles
    • Any Videos you would like adding to the website
    • Login details to your existing website

    Some of this might already be on the existing website, in which case it can be transferred over to the new site.

    You’re in luck. We offer a risk-free guarantee. Before we build your new website, we’ll design a mockup of your homepage. We’ll design a layout in Photoshop first, that way you’ll get to see our initial designs within approximately ten days. This is your opportunity to give us feedback and if you really don’t like it, you don’t have to move forward. Best part is, this won’t cost you anything.

    No. In the past we have found that projects can take a lot longer than expected to complete. We might be waiting for information from you and this can delay the process. Sometimes these delays can take months. This is why we always invoice 30 days after the original payment. At this point we’ll be well on our way with your new website and you’ll be able to see the progress.

    Yes, we can arrange a maintenance package to suit your needs. This can range from 1hr per month to 10 hours per month and we can discuss a package that’s right for you.

    Yes. We like to offer the ability for our clients to update the website themselves. We we’ll give you all the training and tools to be able to make website amendments. We use a easy to use platform called WordPress so you can add edit and delete content without paying us to do it for you.


    When we design your website, we’ll build in all the features you want, including an email sign-up form. As we design all our websites from scratch, we’ll make sure it fits in with your website style and branding.

    What you will need is an email marketing platform such as Aweber, Mailchimp or Convert Kit. As you’re collecting customer’s private data it’s best to invest in a secure and reliable third party service, such as these. We can set this up for you, however, these services do charge as well. For example, Aweber charges approximately $20.00 per month.

    You can have an unlimited amount of pages on your website. We will usually design you 3 pages layouts i.e. A homepage, a blog page an inner page e.g. your about page. You can then use whichever layout you want for each new page you want to add.

    It depends on the package you choose. We are happy to write the text for your website if you would like. We have a copywriter in house who will create the content for your website so you don’t have to.

    We will ask you a series of questions before we begin, then we will research your market and suggest a series of pages for your website. We’ll learn as much as we need to know to create compelling words that inspire people to get in touch.

    If you already have a website. That’s great. This means we can build your new website whilst your other website is still live. Once we are ready to go live and you are happy with the new site we can then swap the old site for the new one. It can take as little as 10 minutes for the new website to be visible. This means you’ll barely even notice a dip in your traffic numbers.

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